Cisco Systems

Cisco Customer Success Manager (CSM)

820-605

A Specialist-level exam on the Customer Success track, covering Customer Success Fundamentals, Customer Onboarding, Customer Engagement, and more, rated Easy in difficulty, recommended for candidates with at least 3 months of hands-on experience, consisting of 50 questions in 60 minutes. Prepare with professionally curated practice questions and walk into exam day with confidence.

One-time payment · 97+ questions · Instant PDF download

Exam Details

Time Limit
60 min
Passing Score
750
Exam Questions
50
Exam Fee
$100
Format
Multiple choice
Difficulty
Easy
Exp. Needed
3 months
Cert Valid
2 yr
Free Questions
20
Languages
English

What the 820-605 Exam Covers

5 official domains

1

Customer Success Fundamentals

2

Customer Onboarding

3

Customer Engagement

4

Customer Success Metrics

5

Cisco Customer Success Tools

Who Should Take This

820-605 target roles

Customer Success Manager
Account Manager
Customer Engagement Manager

Certification Path

Specialist · Customer Success

PrerequisitesNone
Current Exam820-605

Certification FAQ

Other ways to test for 820-605

20 free questions available — three ways to use them.

Ready to Ace the 820-605?

Unlock 97+ 820-605 questions in PDF format, or start with 20 free questions right now.