Free 220-1102 Sample Questions — CompTIA A+ Certification Exam: Core 2

An administrator is designing and implementing a server backup system that minimizes the capacity of storage used. Which of the following is the best backup approach to use in conjunction with synthetic full backups?

• A. Differential
• B. Open file
• C. Archive
• D. Incremental

A technician is troubleshooting an issue on a PC that has low disk space. Which of the following Control Panel utilities should the technician most likely use to investigate and remediate the issue?

• A. Indexing Options
• B. Internet Options
• C. System
• D. Programs and Features
• E. Device Manager

A technician is reusing several hard drives to increase local storage on company workstations. The drives contain PII that is no longer needed. Which of the following should the technician do to prevent unauthorized access of the data?

• A. Degauss the drives
• B. Drill through the drives
• C. Wipe the drives
• D. Reimage the drives

An organization's Chief Financial Officer (CFO) is concerned about losing access to very sensitive, legacy, unmaintained PII on a workstation if a ransomware outbreak occurs. The CFO has a regulatory requirement to retain this data for many years. Which of the following backup methods would BEST meet the requirements?

• A. daily, incremental backup that is saved to the corporate file server
• B. An additional, secondary hard drive in a mirrored RAID configuration
• C. full backup of the data that is stored off site in cold storage
• D. Weekly, differential backups that are stored in a cloud-hosting provider

Security software was accidentally uninstalled from all servers in the environment. After requesting the same version of the software be reinstalled, the security analyst learns that a change request will need to be filled out. Which of the following is the BEST reason to follow the change management process in this scenario?

• A. Owners can be notified a change is being made and can monitor it for performance impact
• B. risk assessment can be performed to determine if the software is needed
• C. End users can be aware of the scope of the change
• D. rollback plan can be implemented in case the software breaks an application

A user needs assistance changing the desktop wallpaper on a Windows 10 computer. Which of the following methods will enable the user to change the wallpaper using a Windows 10 Settings tool?

• A. Open Settings, select Accounts, select Your info, click Browse, and then locate and open the image the user wants to use as the wallpaper
• B. Open Settings, select Personalization, click Browse, and then locate and open the image the user wants to use as the wallpaper
• C. Open Settings, select System, select Display, click Browse, and then locate and open the image the user wants to use as the wallpaper
• D. Open Settings, select Apps, select Apps & features, click Browse, and then locate and open the image the user wants to use as the wallpaper

A user lost a company tablet that was used for customer intake at a doctor's office. Which of the following actions would BEST protect against unauthorized access of the data?

• A. Changing the office's Wi-Fi SSID and password
• B. Performing a remote wipe on the device
• C. Changing the user's password
• D. Enabling remote drive encryption

A technician has spent hours trying to resolve a computer issue for the company's Chief Executive Officer (CEO). The CEO needs the device returned as soon as possible. Which of the following step should the technician take NEXT?

• A. Continue researching the issue
• B. Repeat the iterative processes
• C. Inform the CEO the repair will take a couple of weeks
• D. Escalate the ticket

An Android user contacts the help desk because a company smartphone failed to complete a tethered OS update. A technician determines there are no error messages on the device. Which of the following should the technician do NEXT?

• A. Verify all third-party applications are disabled
• B. Determine if the device has adequate storage available
• C. Check if the battery is sufficiently charged
• D. Confirm a strong internet connection is available using Wi-Fi or cellular data

A large company is selecting a new Windows operating system and needs to ensure it has built-in encryption and endpoint protection. Which of the following Windows versions will MOST likely be selected?

• A. Home
• B. Pro
• C. Pro for Workstations
• D. Enterprise

Malware is installed on a device after a user clicks on a link in a suspicious email. Which of the following is the best way to remove the malware?

• A. Run System Restore
• B. Place in recovery mode
• C. Schedule a scan
• D. Restart the PC

A user reports that the hard drive activity light on a Windows 10 desktop computer has been steadily lit for more than an hour and performance is severely degraded. Which of the following tabs in Task Manager contains the information a technician should use to identify the cause of this issue?

• A. Services
• B. Processes
• C. Performance
• D. Startup

A technician needs to upgrade the operating system on 200 lab computers to the latest version of Linux. Which of the following is the fastest upgrade method?

• A. Starting up from the USB flash drive
• B. Cloning each computer’s hard drive
• C. Installing from a network share
• D. Using the Windows Subsystem for Linux

When visiting a particular website, a user receives a message stating, “Your connection is not private”. Which of the following describes this issue?

• A. Certificate warning
• B. Malware
• C. JavaScript error
• D. Missing OS update

A technician is setting up a SOHO router in a user’s home. The user wants the router to be configured to prevent access to malicious content and apply internet access protection. Which of the following settings should the technician configure?

• A. Port forwarding
• B. Content filtering
• C. Firmware updates
• D. DHCP reservations

A technician is reimaging a desktop PC. The technician connects the PC to the network and powers it on. The technician attempts to boot the computer via the NIC to image the computer, but this method does not work. Which of the following is the MOST likely reason the computer is unable to boot into the imaging system via the network?

• A. The computer's CMOS battery failed
• B. The computer's NIC is faulty
• C. The PXE boot option has not been enabled
• D. The Ethernet cable the technician is using to connect the desktop to the network is faulty

A user reports that the pages flash on the screen two or three times before finally staying open when attempting to access banking web pages. Which of the following troubleshooting steps should the technician perform NEXT to resolve the issue?

• A. Examine the antivirus logs
• B. Verify the address bar URL
• C. Test the internet connection speed
• D. Check the web service status

A technician is deploying a new Wi-Fi solution for the office and wants to ensure users can log in to the Wi-Fi with their existing network log-in and password. Which of the following methods should the technician use?

• A. AES
• B. RADIUS
• C. TKIP
• D. WPA3

A technician is setting up a backup method on a workstation that only requires two sets of tapes to restore. Which of the following would BEST accomplish this task?

• A. Differential backup
• B. Off-site backup
• C. Incremental backup
• D. Full backup

A company implemented a BYOD policy and would like to reduce data disclosure caused by malware that may infect these devices. Which of the following should the company deploy to address these concerns?

• A. UAC
• B. MDM
• C. LDAP
• D. SSO