Free 220-1202 Sample Questions — CompTIA A+ Certification Exam: Core 2

Free 220-1202 sample questions for the CompTIA A+ Certification Exam: Core 2 exam. No account required: study at your own pace.

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Question 1

Company employees do not have assigned workspaces and regularly work at different computers and physical locations. Which of the following should the company implement to maintain data security and minimize the amount of user data that needs to be transferred?

  • A. Centralized certificate storage
  • B. Cloud email
  • C. Portable drives
  • D. Roaming profiles
Show Answer
Correct Answer:
D. Roaming profiles
Question 2

A technician installs a Bluetooth headset for a user. During testing, the sound is still coming from the speaker on the computer. The technician verifies the headset shows up in Device Manager. Which of the following would the technician most likely do to fix this issue?

  • A. Update the drivers for the wireless headset
  • B. Replace the battery on the headset, and try again later
  • C. Verify that the sound is not muted in the control panel
  • D. Change the headset as the default device in sound settings
Show Answer
Correct Answer:
A. Update the drivers for the wireless headset
Question 3

Which of the following provides information to employees, such as permitted activities when using the organization's resources?

  • A. AUP
  • B. MNDA
  • C. DRM
  • D. EULA
Show Answer
Correct Answer:
A. AUP
Question 4

A network technician notices that most of the company's network switches are now end-of-life and need to be upgraded. Which of the following should the technician do first?

  • A. Implement the change
  • B. Approve the change
  • C. Propose the change
  • D. Schedule the change
Show Answer
Correct Answer:
C. Propose the change
Question 5

Which of the following operating systems is used to join a domain?

  • A. Windows 10 Home
  • B. Windows 11 Home
  • C. Windows 11 Pro
  • D. Windows 11 SE
Show Answer
Correct Answer:
B. Windows 11 Home
Question 6

A secretary receives an email from the company's chief executive officer with a request to pay a vendor immediately. After the payment is made, the chief executive officer tells the secretary that they never sent that email. Which of the following social engineering tactics best describes this type of attack?

  • A. Evil twin
  • B. Impersonation
  • C. Whaling
  • D. Spear phishing
Show Answer
Correct Answer:
C. Whaling
Question 7

A user is experiencing issues with outdated images while browsing websites. Which of the following settings should a technician use to correct this issue?

  • A. Administrative Tools
  • B. Windows Defender Firewall
  • C. Internet Options
  • D. Ease of Access
Show Answer
Correct Answer:
C. Internet Options
Question 8

A technician is troubleshooting an issue in which a service runs momentarily and stops at certain points in the process. The technician needs to determine the root cause of this issue. Which of the following tools should the technician use?

  • A. Event Viewer
  • B. Task Manager
  • C. Internet Options
  • D. Process Explorer
Show Answer
Correct Answer:
A. Event Viewer
Question 9

An administrator must rename the administrator account on a Windows desktop. Which of the following tools is best for this task?

  • A. lusrmgr.msc
  • B. devmgmt.msc
  • C. gpedit.msc
  • D. eventvwr.msc
Show Answer
Correct Answer:
B. devmgmt.msc
Question 10

A technician is helping to create a desktop backup policy for the company. The requirements include ensuring that the backups work as intended and recovery is possible. Which of the following routine tasks should the technician include in the policy to meet these requirements? (Choose two.)

  • A. Incremental backup
  • B. Backup reconfiguration
  • C. Backup testing
  • D. Differential backup
  • E. Purging old backups
  • F. Full backup
Show Answer
Correct Answer:
  • C. Backup testing
  • E. Purging old backups
Question 11

A technician is using a credential manager to safeguard a large number of credentials. Which of the following is important for using this application?

  • A. Restricted log-in times
  • B. Secure master password
  • C. TPM module
  • D. Windows lock screen
Show Answer
Correct Answer:
B. Secure master password
Question 12

When a user navigates to comptiaa.org, pop-up messages indicate that the computer is infected with adware. A technician scans the computer for malware and does not find an infection. Which of the following should the technician do before returning the computer to the user?

  • A. Clear the browser's cached data and recent history
  • B. Sign in to the company's cloud workspace application
  • C. Install corporate DNS security software
  • D. Enable private mode for using the internet
Show Answer
Correct Answer:
A. Clear the browser's cached data and recent history
Question 13

A client provides a large spreadsheet to a business analyst for review. When the analyst attempts to open the spreadsheet, the system freezes until the application crashes. Which of the following should a technician do next?

  • A. Run a malware scan on the file received from the client
  • B. Validate that the file extension of the shared spreadsheet is compatible
  • C. Review event logs for error messages relating to the application
  • D. Perform an upgrade on the spreadsheet application
Show Answer
Correct Answer:
C. Review event logs for error messages relating to the application
Question 14

An administrator is investigating a technical outage. The management team wants information that includes the summary of the outage and actions taken. Which of the following documentation should the administrator provide to the management team?

  • A. Knowledge base article
  • B. Non-disclosure agreement
  • C. Incident report
  • D. Standard operating procedure
Show Answer
Correct Answer:
A. Knowledge base article
Question 15

An employee is using a photo editing program. Certain features are disabled and require a log-in, which the employee does not have. Which of the following is a way to resolve this issue?

  • A. License assignment
  • B. VPN connection
  • C. Application repair
  • D. Program reinstallation
Show Answer
Correct Answer:
A. License assignment
Question 16

An international traveler is concerned about others accessing the contents of their smartphone if it is lost or stolen. The traveler has enabled biometrics. Which of the following additional security measures further reduces the risk of unauthorized data access?

  • A. Remote backups
  • B. Location tracking
  • C. PIN code screen lock
  • D. Device encryption
Show Answer
Correct Answer:
D. Device encryption
Question 17

A user reports some single sign-on errors to a help desk technician. Currently, the user is able to sign in to the company's application portal but cannot access a specific SaaS-based tool. Which of the following would the technician most likely suggest as a next step?

  • A. Reenroll the user's mobile device to be used as an MFA token
  • B. Use a private browsing window to avoid local session conflicts
  • C. Bypass single sign-on by directly authenticating to the application
  • D. Reset the device being used to factory defaults
Show Answer
Correct Answer:
B. Use a private browsing window to avoid local session conflicts
Question 18

Performance on a user's smartphone is degrading. Applications take a long time to start, and switching between windows also takes a long time. Which of the following diagnostic steps should a mobile technician take first?

  • A. Restore the phone to factory settings
  • B. Restart the phone
  • C. Check the phone's battery state
  • D. Uninstall unneeded applications
Show Answer
Correct Answer:
B. Restart the phone
Question 19

The screen of a previously working computer repeatedly displays an OS Not Found error message when the computer is started. Only a USB drive, a keyboard, and a mouse are plugged into the computer. Which of the following should a technician do first?

  • A. Run data recovery tools on the disk
  • B. Partition the disk using the GPT format
  • C. Check boot options
  • D. Switch from UEFI to BIOS
Show Answer
Correct Answer:
C. Check boot options
Question 20

A Microsoft OS laptop user requests an alternative log-in authentication method because they have forgotten their password multiple times. Which of the following should a technician enable to satisfy this request?

  • A. Single sign-on
  • B. Windows Hello
  • C. BitLocker
  • D. User Account Control
Show Answer
Correct Answer:
B. Windows Hello

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