Free MS-220 Sample Questions — Troubleshooting Microsoft Exchange Online

A company uses a Microsoft Exchange Server 2019 hybrid environment. A user named User1 has an on-premises mailbox and an archive mailbox in Exchange Online. The user reports that their archive mailbox is full. You need to ensure that User1 can store up to 1 TB in the archive mailbox. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

• A. Run the Enable-Mailbox User1 –AutoExpandingArchive command
• B. Assign an Exchange Online Kiosk license to User1
• C. Assign an Exchange Online Plan 2 license to User1
• D. Run the Set-OrganizationConfig –AutoExpandingArchive command

A company uses Exchange Online. The company configures an SMTP relay device. Users report that emails are being delivered to the Junk Email folder. You need to ensure that emails are delivered to the recipient’s inbox. What should you do?

• A. Configure a DNS A record for the SMTP relay device IP address
• B. Add the IP address of the SMTP relay device to the SPF record
• C. Add a mail flow connector to allow emails from the SMTP relay device IP address
• D. Configure a DNS MX record for the SMTP relay device IP address

A company uses Exchange Online. The company configures a transport rule that appends to emails from external senders. Users report that they are unable to accept calendar invitations from external senders. You need to ensure that users can accept calendar invitations. What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

• A. Change the fallback action on the transport rule to reject
• B. Configure an exception on the transport rule to skip calendar invites
• C. Change the fallback action on the transport rule to ignore
• D. Select the Stop processing more rules option on the transport rule

A company uses a Microsoft Exchange Server 2019 hybrid environment. Users hosted on Exchange Online report that they cannot view Exchange Server users’ free/busy information. Exchange Online users can view free/busy information for other Exchange Online users. Exchange Server users can view free/busy information for other Exchange Server users. You need to troubleshoot why Exchange Online users cannot view free/busy information for Exchange Server users. What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

• A. Run the Get-ExchangeServer | f1 InternetWebProxy cmdlet on the Exchange Server
• B. Run the Install-FreeBusyFolder cmdlet on the Exchange Server
• C. Run a connectivity test from the Microsoft Remote Connectivity Analyzer
• D. Run the Get-OrganizationRelationship cmdlet in Exchange Online

You need to resolve the public folder issue reported by sales team users. What should you do?

• A. Modify permissions for the public folder mailbox
• B. Create public folders in Exchange Online
• C. Run the Set-MailPublicFolder cmdlet
• D. Run the Sync-MailPublicFolders cmdlet