Free MS-720 Sample Questions — Microsoft Teams Voice Engineer

Free MS-720 sample questions for the Microsoft Teams Voice Engineer exam. No account required: study at your own pace.

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Question 1

You have a Microsoft Teams deployment and an existing telephony solution that provides PSTN capability to on-premises third-party PBX systems in two separate locations. You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony carrier services. The solution must ensure that outbound calls can be made if a component fails. Which three components should you implement? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

  • A. calling policies
  • B. tenant dial plans
  • C. PSTN usages
  • D. highly available Session Border Controller (SBC)
  • E. voice routing policies
Show Answer
Correct Answer:
  • C. PSTN usages
  • D. highly available Session Border Controller (SBC)
  • E. voice routing policies
Question 2

You are planning a Microsoft Teams Phone deployment that will use Direct Routing. You need to allow traffic from Microsoft 365 to a Session Border Controller (SBC). Which IP address ranges should you allow through the firewall?

  • A. 8.8.8.8/32 and 4.4.2.2/32
  • B. 52.112.0.0/14 and 52.120.0.0/14
  • C. 132.245.0.0/16 and 40.104.0.0/15
  • D. 10.10.0.0/24 and 10.11.0.0/24
Show Answer
Correct Answer:
B. 52.112.0.0/14 and 52.120.0.0/14
Question 3

You need to validate the limited pilot has been optimized on the technical requirements. What should you use?

  • A. the Teams device usage report in the Microsoft Teams admin center
  • B. self-help diagnostics for Teams administrators
  • C. the test-CsTeamsShiftsConnectionValidate cmdlet
  • D. Microsoft 365 network connectivity test tool
Show Answer
Correct Answer:
D. Microsoft 365 network connectivity test tool
Question 4

You have a Microsoft Teams Phone deployment that uses Direct Routing. You need to implement Local Media Optimization. In the Microsoft Teams admin center, you configure the external trusted IP addresses and define the network regions, network sites, and network subnets. What should you do next?

  • A. Define a voice route
  • B. Create a trunk translation rule
  • C. Assign Session Border Controllers (SBCs) to sites
  • D. Modify the default emergency calling policy
Show Answer
Correct Answer:
C. Assign Session Border Controllers (SBCs) to sites
Question 5

Your company assigns an Office 365 E3 license to each user. All users are in France. You plan to deploy Direct Routing. Which additional license should you assign to the users?

  • A. Microsoft 365 Auto Conferencing
  • B. Microsoft 365 Phone System "" Virtual User
  • C. Microsoft 365 Domestic Calling Plan
  • D. Microsoft 365 Domestic and International Calling Plan
  • E. Microsoft 365 Phone System
Show Answer
Correct Answer:
E. Microsoft 365 Phone System
Question 6

You have a Microsoft Teams Phone deployment. You deploy a new network site. You discover that the new site is not listed in location-based reports. Other sites appear in the reports. You need to ensure that all the sites appear in the reports. What should you do?

  • A. From Network planner in the Microsoft Teams admin center, modify an existing network plan
  • B. From Network planner in the Microsoft Teams admin center, add a new persona
  • C. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that contains the new network site only
  • D. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that contains all the network sites
  • E. From Network planner in the Microsoft Teams admin center, add a new network plan
Show Answer
Correct Answer:
D. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that contains all the network sites
Question 7

You are deploying Microsoft Teams Phone. You have offices in the United States, the United Kingdom, Brazil, India, and China. You will use Direct Routing for all the locations. You need to create a network topology for roaming bandwidth policies. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

  • A. Add the Teams client public IP addresses to the Trusted IPs list
  • B. Create a network site
  • C. From the Microsoft 365 admin center, assign a usage location
  • D. Set Preferred country or region for media traffic for the Session Border Controller (SBC)
  • E. Implement dynamic emergency calling with Presence Information Data Format Location Object (PIDF-LO)
Show Answer
Correct Answer:
  • B. Create a network site
  • C. From the Microsoft 365 admin center, assign a usage location
Question 8

You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements. What should you include in the recommendation?

  • A. Teams Calling Plans
  • B. Direct Routing without media bypass
  • C. Operator Connect
  • D. Direct Routing with media bypass
Show Answer
Correct Answer:
A. Teams Calling Plans
Question 9

You are migrating users from Skype for Business Server to Microsoft Teams. You plan to create an auto attendant that can be used by all the users during the migration. You need to create the resource account for the auto attendant. What should you use?

  • A. the New-CsHybridApplicationEndpoint cmdlet
  • B. the New-CsOnlineApplicationInstance cmdlet
  • C. the Users node in the Microsoft 365 admin center
  • D. the Resource accounts node in the Microsoft Teams admin center
  • E. the New-CsOnlineApplicationEndpoint cmdlet
Show Answer
Correct Answer:
A. the New-CsHybridApplicationEndpoint cmdlet
Question 10

You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC). A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to make external calls. What is a possible cause of the issue?

  • A. The user has the incorrect Teams app setup policy applied
  • B. The user has the incorrect voice routing policy applied
  • C. The user is missing a validated emergency address
  • D. Enterprise Voice is disabled for the user
Show Answer
Correct Answer:
B. The user has the incorrect voice routing policy applied

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