Free Certified Advanced Administrator Sample Questions — Certified Advanced Administrator

Universal Containers uses a custom object to track resources called Supply Items with a lookup to Accounts. The Supply Item records should only be visible by users that own the Account records. Which sharing setting provides the correct visibility?

• A. Controlled by Parent
• B. Private
• C. Public Read Only
• D. Public Read/Write/Transfer

An administrator wants to allow users who are creating leads to have access to the Find Duplicates button. Which lead object-level permission will the administrator need to provide to these users?

• A. Merge
• B. Read and Edit
• C. View All
• D. Delete

Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible. What should sales reps do to ensure their quotes and opportunities reflect their sales?

• A. Create new opportunities for each quote request. Change the forecast category to omitted for all except the most likely to be purchased
• B. Update the quote record each time the customer requests a different product configuration, and click the sync button to update the opportunity
• C. Use the products related list to associate the different configurations with the opportunity. Update the Amount field with the most likely purchase price
• D. Create a new quote record for each of the different product configurations. Sync the most likely to be purchased back to the opportunity

Universal Containers would like applicants to apply for multiple positions, tracking how many applicants have applied and how many positions each individual applicant has applied for. To do this, the administrator will create a Job Application junction object between the Applicant and Position objects. How does this action meet the requirement?

• A. lookup relationship on the Applicant object with Position as the master provides roll-up summary fields without code
• B. The junction object allows the administrator to add a workflow rule to update fields on the Position and Applicant objects
• C. The junction object allows a many-to-many relationship and also roll-up summary fields on the parent objects
• D. The Job Application object as a master to Position and Applicant objects will allow roll-up summary fields on the Position and Applicant objects

AW Computing has implemented the Contacts to Multiple Accounts functionality. Users should be able to distinguish between contacts and related contacts. What should the administrator do to configure the account page layout?

• A. Display the contacts related list and add the related field
• B. Display both the contacts and the related contacts related lists
• C. Display the related contacts related list and add the direct field
• D. Display the related accounts related list on the page layout

An administrator notices that there are two account records in the system with the same name. A contact record with the same name is associated with each account. Which set of steps should be taken to merge these accounts using the Salesforce merge feature?

• A. Merge the duplicate contacts and then merge the duplicate accounts
• B. Merge the duplicate accounts and the duplicate contacts will be merged automatically
• C. Merge the duplicate accounts and check the box that optionally merges the duplicate contacts
• D. Merge the duplicate accounts and then merge the duplicate contacts

At Ursa Major Solar, there is a custom object called Galaxy. The sales director wants users to only see certain fields when the Binary Cluster checkbox field is marked. What Lightning component will satisfy this requirement?

• A. Path Component
• B. Highlights Panel Component
• C. Fields Component
• D. Record Detail Component

A member of Universal Container's support team is assisting a sales rep in managing a top customer. The sales rep has manually shared an opportunity with the support member in hopes that the support member can update some of the technical sales fields on the record, but the support member is unable to edit the opportunity. Which solution would provide edit access to the opportunity?

• A. Create a permission set for opportunity edit and add it to the support member's user record
• B. Change the Organization-Wide Defaults internal access for opportunities to public read/write
• C. Change the support team member's role to a role above the sales rep in the org's role hierarchy
• D. Add the support team member to the opportunity team and assign read/write access to the member

An administrator is creating a custom Opportunity record page for Sales users for new logo opportunities. They need to control what fields display on the record when a sales user is viewing the opportunity. Where should the administrator edit what fields display in the details of the record page?

• A. Custom Lightning Component
• B. Page Layout
• C. Record Types
• D. Record Detail Component

A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next status. The users with the same access can process records without any errors. What should the administrator do to troubleshoot the issue?

• A. Change the flow to run as System Context Without Sharing - Access All Data
• B. Grant the user the Modify All permission to ensure they have full system access
• C. Grant the user more data access by moving them higher in the role hierarchy
• D. Use the flow debug option and set the selection to Run as another user

Universal Containers has an active process that assigns a task to sales operations once an opportunity is won. Sales Ops is reporting that the tasks are missing. Which two tools should the administrator use to determine the problem? (Choose two.)

• A. Email Log
• B. Monitor time based workflow
• C. Paused flow interview list
• D. Debug Log

When the delete permission is selected in a muting permission set, which other permission is automatically muted?

• A. View All Records
• B. View All Data
• C. Modify All Records
• D. Modify All Data

What are two capabilities of Territory Management? (Choose two.)

• A. The ability to use opportunity criteria to expand a private sharing model
• B. Territory hierarchy replaces the role hierarchy for sharing
• C. The ability to use account criteria to expand a private sharing model
• D. Support for complex and frequently changed sales organization structures

Cloud Kicks wants to force its users to set a value for a custom field called Tier by answering a series of questions. What two functions should the administrator use to ensure that users cannot bypass answering these questions in order to determine their Tier value? (Choose two.)

• A. Set up a restriction rule on the field
• B. Use a screen flow to ask the questions
• C. Set up a list view for the list of questions
• D. Make the field Read Only on the page layout

AW Computing wants to enable a backup resource to assign permissions while restricting the backup resource’s ability to create or modify permission sets. Which feature should be employed to accomplish this request?

• A. View All Users Permission
• B. Customize Application Permission
• C. Assignment Rules
• D. Delegated Administrator

AW Computing organizes its sales regions as East, Central, and West. Each region has sales reps, a sales director, and sales operations members. The organization-wide default for all objects is set to Private. Members of the operations team for the East region need access to all the accounts and opportunities in the region. How should the administrator configure this requirement?

• A. Instruct the operations team members to add themselves to the account teams
• B. Share an Opportunity sharing rule with a public group containing the East operations profile
• C. Utilize territory management to add the operations team to the East territory
• D. Assign to a role in the role hierarchy positioned above the East sales director

Universal Containers is implementing a new lead status process and wants to be able to do the following: ✑ Track leads through five different status values. ✑ Run reports showing the duration a lead spends in each status. ✑ Run full Lifetime reports of a lead from creation to conversion. ✑ Prevent leads from skipping a lead status. How can these requirements be met?

• A. Use field history tracking on the lead status field to track the duration of each status. Use validation rules to prevent status skipping
• B. Use an Apex trigger to populate custom date fields for each status, and use custom formula fields for calculating duration of each status
• C. Use custom date fields and workflow rules for each status, and use custom formula fields for calculating duration of a status. Use validation rules to prevent status skipping
• D. Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping

An administrator at AW Computing is trying to track the login history for a specific user. The AW Computing org has 150,000 users and multi-factor authentication (MFA) is enabled and enforced for all users. In reviewing the Identity Verification History data, the administrator is unable to find any information for the mentioned user. The user used to log in regularly but has been inactive this quarter. Which two reasons explain why the user’s data is missing from Identity Verification History? (Choose two.)

• A. The last 6 months worth of data is stored in the Identity Verification History
• B. Up to 20,000 records of users’ identity verification attempts are stored
• C. User belongs to a specific role for which identity verification data is not stored
• D. Identity Verification History stores the last year’s worth of data

An administrator for Cloud Kicks has received several requests to update Salesforce reports with fields that users are unable to see on the report. The administrator notices that the missing fields are new custom fields and the reports are created with custom report types. What should the administrator do to make this an easier process?

• A. Enable Auto add new custom fields to custom report type layouts
• B. Mark the fields and Visible and Read Only on the user Profiles
• C. Ensure the reports are being created with the correct hierarchy level
• D. Build reports for the users and save them in a shared folder

Which three features are supported in delegated administration? (Choose three.)

• A. Unlock Communities users
• B. Unlock non-Communities users
• C. Set org-wide sharing defaults
• D. Manage custom objects
• E. Create and edit users