Free Certified Platform App Builder Sample Questions — Certified Platform App Builder

An app builder has created a custom Lightning App and wants to make it available to the internal users at Universal Containers. Which two steps are necessary to accomplish this task? (Choose two.)

• A. Build a Custom Tab for the app
• B. Create a subdomain using My Domain
• C. Upload the app to Static Resources
• D. Create a Visualforce page

Which two metadata changes can be made directly in a production environment without deploying from a sandbox? (Choose two.)

• A. Validation rules
• B. Apex Triggers
• C. Apex Classes
• D. Visualforce pages

Universal container has included its orders as an external data object into Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external object and Account. Which relationship do you create?

• A. Lookup Relationship
• B. Hierarchical Relationship
• C. Master Detail Relationship
• D. Indirect Lookup Relationship
• E. External Lookup Relationship

Universal Containers uses a custom object called Reviews to capture information generated by interviewers during the candidate process. The Review records are visible to any user that has access to the related custom Candidate record. The VP of Human Resources wants the comment field on the Review to be private to anyone outside of the HR department. How should the app builder meet this requirement?

• A. Create a page layout with the field for HR users and another page layout without the field for all other users
• B. Create an Apex sharing rule to share the field with users that have "HR" in their role
• C. Create a sharing rule to share the field with the VP of HR with Role and Subordinates
• D. Create a page layout with the field and use field-level security to hide the field from all other users

What order does SF process rules?

• A. Validation rules, assignment rules, workflow rules, auto-response rules, escalation rules
• B. Validation rules, assignment rules, auto-response rules, workflow rules, escalation rules
• C. Escalation rules, Validation rules, assignment rules, auto-response rules, workflow rules
• D. Auto-response rules, Validation rules, assignment rules, workflow rules, escalation rules

The brokers at DreamHouse Realty (DR) are having an issue when using the Salesforce mobile app on their iPhones. There are several key fields on the contact record they need access to at a glance. Because of the small screen, they currently have to scroll down the page to view the information. What should the app builder at DR use to configure the Salesforce mobile app to show these key fields at the top of the screen?

• A. Record Detail component
• B. Compact layout
• C. Object specific action
• D. Mobile navigation

What should be done to create a custom field from the Schema Builder?

• A. From the Objects tab, select New>Field
• B. From the Elements tab, drag a field type onto the canvas
• C. In the canvas, right-click an object and select "New Field"

Which three statements are true about Master-Detail relationships? (Choose three.)

• A. You can't convert it if there is a roll-up summary field
• B. Converting a look-up to master detail changes the OWD to Controlled by Parent
• C. look-up can be converted to a master detail if there are existing records with null values
• D. SF displays a waiting page after you request to change a master detail to a look-up or vice versa

A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances. What is the recommended solution to grant the customer service agent access to the field?

• A. Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via Field Level Security
• B. Create a permission set that allows read-only access to the field via Field Level Security and assign it to the agent
• C. Create a new profile to allow for read-only access to the field via Field Level Security and assign it to the agent
• D. Update the custom field's Field Level Security in setup to allow the agent read-only access to the field

As an account's expiration approaches, send recurring e-mail notifications to the owner (2 weeks before, 1 week before, 3 days before, and 1 day before). Which tool would you use for the following use case?

• A. Process builder
• B. Flow
• C. Workflow
• D. Approvals

Representatives at Cloud Kicks use Salesforce to record information for new Leads. When new prospects are added, an outbound message is sent to the data warehouse with the Lead's information. What automation tool should an app builder use to meet this requirement?

• A. Design an approval process that sends an outbound message
• B. Create a workflow rule with an outbound message as the action
• C. Create a process using Process Builder to send an outbound message
• D. Use Lightning Flow to send an outbound message

An app builder at Ursa Major Solar has been working on a new custom app in a sandbox that has been upgraded to the next major Salesforce version, and their production instance is still on the current Salesforce version. The development is complete and they are ready to deploy a change set. What should the app builder consider when planning the deployment?

• A. The change set components will be upgraded to the next version in production
• B. The change set will be automatically deployed when production is upgraded
• C. The deployment is not possible due to different versions
• D. It will fail if there is a feature only available in the next version

Universal Containers has Public Read/Write as the Account organization-wide default (OWD) setting. Visitors to the customer community site report that they can see all of the company's account records. How should an app builder configure Account sharing so that community users only see their own Account?

• A. Set the account external OWD to private
• B. Define an owner-based sharing rule for external account
• C. Define a permission set for external accounts
• D. Create an account record type for external accounts

Universal Containers deployed an app in a large change set from a Developer Sandbox to a Developer Pro Sandbox used for testing. After testing, changes had to be made to several of the components in the change set. How should an app builder move the new changes to the Developer Pro Sandbox?

• A. Refresh the test sandbox and re-deploy the change set
• B. Clone the change set and re-deploy
• C. Rename the change set, add the changes and re-deploy
• D. Update the change set and re-deploy

Which Action Type is not available when working with Global Actions?

• A. Create a Record
• B. Update a Record
• C. Log a Call
• D. Custom Visualforce

An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are unable to see the new item on the layout. What are two potential reasons why users are unable to view the item on the Case Lightning record page? (Choose two.)

• A. The email button contains JavaScript
• B. The page layout excludes the case feed component
• C. The page layout includes the case feed component
• D. The case page layout also contains custom buttons

Use Data Loader when __________. (Choose three.)

• A. You need to load 50,000 to five million records. If you need to load more than 5 million records, we recommend you work with a Salesforce partner or visit the AppExchange for a suitable partner product
• B. You don't need the import process to be automated
• C. You need to load into an object that is not supported by the Data Import Wizard
• D. You want to schedule regular data loads, such as nightly imports

Which two standard Lightning page components are available in the Lightning App Builder? (Choose two.)

• A. Highlights Panel
• B. Accordion
• C. Quick Text
• D. Path

Universal Containers wants to ensure that they are accepting clean data from their users and verify that important fields are entered. What should an app builder recommend to meet this requirement?

• A. Make a formula field to check the format of the important fields
• B. Update the important fields to be required on the page layout
• C. Create a workflow rule to check the fields are formatted correctly
• D. Configure a validation to require a field for a specific record type

A business user wants a quick way to edit a record's status and enter a custom due date field from the record's feed in Salesforce Mobile App. What could be used to accomplish this?

• A. Custom quick access link
• B. Custom button
• C. Custom URL formula field
• D. Custom action