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Certified Implementation Specialist - IT Service Management

CIS-ITSM

A specialist-level exam on the ITSM Implementation Specialist track, covering ITSM Fundamentals, Incident Management, Problem Management, and more, rated Medium in difficulty, recommended for candidates with at least 12 months of hands-on experience, consisting of 230 questions in 90 minutes. Prepare with professionally curated practice questions and walk into exam day with confidence.

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Exam Details

Time Limit
90 min
Passing Score
70%%
Exam Questions
230
Exam Fee
$300
Format
Multiple Choice
Difficulty
Medium
Exp. Needed
12 months
Cert Valid
2 yr
Free Questions
20
Languages
English

What the CIS-ITSM Exam Covers

6 official domains

1

ITSM Fundamentals

2

Incident Management

3

Problem Management

4

Change Management

5

Service Catalog

6

Configuration Management

Who Should Take This

CIS-ITSM target roles

ITSM Specialist
IT Service Manager

Certification Path

specialist · ITSM Implementation Specialist

PrerequisitesCSA
Current ExamCIS-ITSM

Certification FAQ

Other ways to test for CIS-ITSM

20 free questions available — three ways to use them.

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Sample Questions

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