Free CIS-SAM Sample Questions — Certified Implementation Specialist - Software Asset Management

Does Performance Analytics (PA) come with Software Asset Management Professional?

• A. Yes as an add-on subscription
• B. Yes, you get full PA
• C. Only if Orchestration has also been licensed
• D. Yes, but if you want to use it for other than SAM it requires additional licensing
• E. No, you must license it separately

The Per Named Device license metric licenses which of the following?

• A. user for a number of installations of software
• B. device for a number of installations of software
• C. specific user for a number of installations of software
• D. Cores on a physical server or virtual machine
• E. specific device for a number of installations of software

Baseline license metrics are defined for which of the following? (Choose three.)

• A. Cores
• B. Metric Types
• C. Publishers
• D. Devices
• E. Operating Systems
• F. Processors

Which related list is NOT available from the software model on the License Workbench?

• A. Unlicensed Subscriptions
• B. Unlicensed Software Products
• C. Removal Candidates
• D. Remediation Options
• E. License Metric Results

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration. In which phase is the software running on a device identified?

• A. Classification
• B. Scanning
• C. Exploration
• D. Identification

Which of the following features aggregates usage over a period of time and specifies a minimum number of hours the software must be used, or date last used?

• A. Software usage metering
• B. Software reconciliation rule
• C. Software reclamation type
• D. Software consumption rule
• E. Software reclamation rule

Blacklisted candidates are ______________ .

• A. Software installations that are not normalized
• B. Unlicensed and unallocated installations
• C. Software installations not allowed in the network environment
• D. Software installations with low usage

What Microsoft maintenance program enables you to step up a standard version of your software to an enterprise edition?

• A. Microsoft Software Maintenance
• B. Microsoft Software Assurance
• C. Microsoft Software Enterprise
• D. Microsoft Software Upgrade

A software model can have up to how many catalog items?

• A. 1
• B. 2
• C. 6
• D. 10
• E. Unlimited

Using end-of-life/end-of-support software exposes your organization to security threats. What report can you run to gain visibility to these products?

• A. Software Models with deactivated discovery maps
• B. License Position Report
• C. Software Model Lifecycle Report
• D. Software Product Lifecycle Report
• E. License Workbench Report

Software models are used to connect purchased software rights with discovered software installations via which mechanism?

• A. Transform Map
• B. Software Discovery Model
• C. Software Discovery Map
• D. Reconciliation Map
• E. Software Install Model

In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?

• A. Transition
• B. Close
• C. Create
• D. Prepare
• E. Initiate
• F. All of the above

What is the name of the Scheduled job that runs daily for normalization?

• A. Create a Software Normalization
• B. Software Installation Normalization
• C. Software Model Cleanup
• D. Discovery Model Normalization

How are the Software Asset Management Professional Plugins activated?

• A. They are requested from and activated by an admin user
• B. They are activated by the sam_developer user
• C. They are activated by the sam_admin user
• D. They are requested from and activated by ServiceNow support
• E. They are activated by default in the base ServiceNow system

By default, which ServiceNow role can run on-demand reconciliation?

• A. sam_user
• B. sam_reconcile_user
• C. sam_cmdb_user
• D. sam_admin
• E. sam_manager

To accurately report your true up costs during reconciliation, what must you update In your software models? (Choose two.)

• A. License cost
• B. Reserved license estimated cost
• C. License cost plus reserve license cost
• D. Maintenance cost
• E. License cost plus maintenance cost plus reserved license cost

What are three ways to get software asset data into ServiceNow?

• A. Clone, Background Script, Discovery
• B. Import Data, Plugin, Clone
• C. Discovery, Import Data, Manual
• D. Plugin, Background Script, Manual

Which of the following features enables organizations to easily upgrade a standard version of their software to an enterprise version?

• A. Software Entitlement
• B. Software Edition
• C. Software Assurance
• D. Software Allocation

What is used to determine if installations are a part of a suite only when the suite parent is not discovered on a device?

• A. inference percent
• B. product results
• C. software model
• D. model bundles

In the ServiceNow base platform, which roles have the ability to refresh processor definitions?

• A. sam_user / sam_admin / sys_admin
• B. sam_user / sys_admin
• C. sam_admin / sys_admin
• D. sys_admin / asset_admin