Free CIS-SM Sample Questions — Certified Implementation Specialist - Service Mapping

Which one of the following Linux commands can be used by a non root user to return the process ID listening on port 8080?

• A. sudo netstat -an -p TCP | grep :8080
• B. sudo netstat -anp | grep :8080
• C. netstat -anp | grep :8080
• D. netstat -an -pid * | grep :8080

Which of the following are created automatically when using the map option Create pattern from generic application?

• A. Discovery Pattern, CI Type/Class, Process Classifier
• B. CI Type/Class, Process Classifier, Identification Rule
• C. Process Classifier, Connection Section, Discovery Pattern
• D. Identification Rule, CI Class/Class, Identification Section

Which one of the following Regular Expressions could be used to parse the value 5.2.0 from the string? Version 5.2.0

• A. Version (\.*)
• B. Version\s+(\d+\.\d+\.\d+)
• C. Version (\d+)
• D. Version (\d+).(\d+).(\d+)

In Service Mapping, when discovery is started, what is the execution strategy used to run Identification Sections?

• A. Identification Sections are executed randomly until one is successful and if more than one section is successful an error will be displayed
• B. Identification Sections are executed randomly and the data gathered by the successful sections are merged
• C. Identification Sections are executed one by one in the order they are listed and the last section that is successful will be used
• D. Identification Sections are executed one by one in the order they are listed until the first successful match which concludes the Identification phase

Service Mapping provides visibility to the Operator in Agent Workspace without leaving the Workspace UI. This visibility includes what items associated with the CI? (Choose two.)

• A. Releases
• B. Problems
• C. Incidents
• D. Alerts

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)

• A. Quickly identifies any recent incidents that occurred on components of the impacted service
• B. Narrows down possible affected components when a service is impacted
• C. Helps reduce the number of unplanned changes in a customer environment
• D. Helps pinpoint code errors after a faulty application is identified
• E. Quickly identifies any recent changes performed on components of the impacted service

Which one of the following is the most common risk that can negatively impact a Service Mapping engagement?

• A. The customer external firewall does not meet the requirements needed for the Service Mapping MID Server to communicate with their ServiceNow Instance
• B. MID server resource requirements are beyond capacity of the customer
• C. Customer security team is not made aware early enough in the engagement of the credential requirements
• D. Customer is not using Active Directory for credential authentication

Which one of the following describes when the MID Server config.xml file is read and used?

• A. Config.xml file updated and saved
• B. Config.xml file created and saved
• C. MID Server application stop
• D. MID Server application start

Which one of the following best represents the output from the following Regular Expression? ([\w\d\-\.]+)

• A. Match a single character in the list between one and unlimited times
• B. Match a single character in the list one time
• C. Match a single character in the list between one and three times
• D. Match a single character in the list between one and ten times

In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?

• A. Port scan
• B. Classification
• C. Classification and Identification
• D. Identification and Exploration